SHIPPING INFORMATION

SHIPPING TIME

Orders received on business days before 10 a.m. typically ship on the same day. Orders received after 10 a.m. or outside of business hours will ship the next business day. We do not ship on Saturdays, Sundays, or on holidays.

During sales, the high volume of orders often slows us down (we are a small team!), so it may take up to 5 business days for your order to ship. Be assured that we are working hard and appreciate your patience.

 

SHIPPING RATES

For standard shipping to addresses within the United States, rates are calculated as follows:

Order Total

Rate

up to $74.99 USD

$6 USPS FIRST CLASS SHIPPING

$75 and up

FREE SHIPPING

OPTIONAL USPS PRIORITY MAIL

$8

OPTIONAL UPS GROUND

$15

EXPEDITED - UPS 2nd Day Air

$24

 

 

INTERNATIONAL SHIPPING

Orders will ship via USPS International Priority Mail. Shipping charges will be calculated during checkout. You will automatically be refunded if the actual shipping charge is lower than the amount that you pay.

 

SHIPPING CARRIER

Winter Water Factory ships most orders via USPS Ground Advantage.

If Ground Advantage does not suit your needs, we offer optional USPS Priority Mail shipping. If you have a larger order, or opt for it, we will ship your items via UPS.

If your order qualifies for free shipping we reserve the right to choose your shipping method.